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Glacier Bank - Full Time Teller - Bigfork

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Title
Glacier Bank - Full Time Teller - Bigfork
Description
Requisition Number 17-1330

Minimum Salary $12.00

The Tellers will greet customers with a smile, assess and fill their needs in a professional manner. This person must have the ability to communicate effectively while working quickly and with accuracy.

Employee will have extensive contact with customers, vendors, the general public, and bank staff and will interact in a professional and courteous manner, and conduct him/herself in such relationships in a manner that will enhance the overall efficiency and image of the bank.

Essential Functions
- Receives deposits, verifies cash and endorsements, and issues receipts.
- Accepts checks for cashing, verifies endorsements, validity, and funds availability.
- Identifies forged checks and bills.
- Accepts loan payments.
- Fills change orders for businesses.
- Maintains balancing record by correctly balancing cash daily, locates overages or shortages, sells excess cash to vault and maintains established cash levels in drawer.
- Issues cashier’s checks, money orders, and gift cards.
- Processes credit card advance requests.
- Processes foreign currency transactions.
- Processes telephone transfers.
- Sorts, counts, and wraps money to be transferred to the vault.
- Possesses a basic knowledge of bank products to include deposit products such as checking, savings, money market, CD’s, on-line banking, VISA check cards; and lending products such as consumer/HELOC/mortgage products. Promotes Tell-A-Friend.
- Maintains proper usage of teller system, vertex and JHA.
- Possesses a basic understanding of compliance and regulatory issues (i.e. certain regs: E, CC)
- Average number of transactions processed daily meets productions standards within the office.
- Processes and records night deposit transactions and resolves errors and problems when discovered.
- Utilize opening/closing procedures for lobby.

Additional Responsibilities
- Service Quality – embrace service pledge and provide extraordinary and consistent service to all internal and external customers. Listens to and asks about customers needs.
- Participates in required training, staff meetings, and lobby displays.
- Participate in Community Service and Bank-sponsored activities that serve and support the mission and values of Glacier Bank.
- Provide superior internal and external customer service: must demonstrate self-governance, courtesy and respect toward external customers as well as internal customers (all organization personnel).
- Complete required bank and BVS training courses within assigned time frame(s).
- All employees are accountable for compliance with applicable laws and regulations when performing their job duties. Each employee is expected to participate in required training to become familiar with the legal and regulatory requirements affecting his or her job responsibilities. It is the affirmative duty of each employee to carry out these responsibilities at all times in a manner that complies with all applicable legal and regulatory requirements, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
- Represent Glacier Bank in a professional manner which includes a professional image, confidentiality, a positive “can-do” attitude, good attendance, punctuality, flexibility and adaptability in meeting bank and customer needs. Keep work area tidy and maintain customer privacy.
- Additional duties as requested or assigned.

Required Qualifications
- High degree of attention to detail as well as excellent organizational skill(s) to perform in a fast-paced environment.
- Must have ability to prioritize and organize heavy workload(s) and demonstrate effective time management skill(s).
- Must have the ability to work in a professional manner and consistently demonstrate courtesy, customer service, and tact in a fast-paced/deadlines-oriented environment.
- Ability to work quickly and accurately: perform effectively under pressure; meeting multiple and sometimes competing deadlines and make decisions based on regulation(s), company policy(s), knowledge and experience.
- Ability to work both independently and in a team environment.
- Ability to understand and follow complex written and oral instructions.
- Ability to communicate effectively verbally and in writing.
- Basic computer skill with working knowledge of word processing, spreadsheets, ten-key, and general computer applications.
- Working knowledge of standard office equipment.
- High school diploma or equivalent.

Preferred Qualifications
- A moderate level of banking knowledge desired.

Physical Demands and Work Environment
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is constantly required to stand, walk, talk, hear, reach with hands and arms, use hands to finger, handle and feel items, write, read, and keyboard. The employee is frequently required to climb up and down stairs. Occasionally, the employee must sit, stoop, kneel, crouch, or crawl. The employee may infrequently be required to climb and balance. The employee may be required to lift and/or move up to 25 pounds. The employee is infrequently required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

The work environment characteristics described here are representative of those an employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee works primarily indoors, works with others and works around others. The employee may work extended days/hours. The noise level of the work environment is usually moderate.
We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws.

Apply On-line https://rn12.ultipro.com/GLA1000/JobBoard/JobDetails.aspx?__ID=*5D93BE4B8B601935
Contact Name
Laura Spargo, SHRM-CP AVP, HR Generalist
Contact Phone
(406) 751-7725
Contact Email
LSpargo@glacierbank.com
Website
www.glacierbank.com

Bigfork Info

  • Bigfork 2000 Population - 1428
  • Flathead County Population 2002 -77,240
  • Flathead County Growth 1990-2000 - 24%
  • Elevation - 2900'
  • Summer Average High Temperature -78F
  • Winter Average High Temperature -36F
  • Average Annual Rainfall -19"
  • Average Annual Snowfall -65"
  • Average Growing Season - 129 Days
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